Effective date: July 1, 2026 · Operated by IMDS LLC, a Georgia limited liability company, d/b/a Smile Aesthetics Pro.
This Privacy Policy explains how Smile Aesthetics Pro (“SAP,” “we,” “us”) collects, uses, and protects your information when you contact us, book a consultation, or receive our communications. Smile Aesthetics Pro connects customers with independent, state-licensed providers (via SmileSet) for clear-aligner treatment and sells oral-care products at retail; we do not provide dental treatment ourselves.
Information We Collect
- Contact information you provide: name, phone number, email, and mailing address.
- Appointment and interest information: consultations booked, appointment status, and products or services you inquire about.
- Communication preferences: your opt-in choices for email and text messaging.
We do not collect or store dental/medical records in this system; clinical information is handled separately by the licensed providers who deliver treatment.
How We Use Your Information
- To schedule, confirm, and remind you about appointments and consultations.
- To follow up regarding products, services, and offers you have expressed interest in.
- To provide customer support and respond to your inquiries.
- To operate, maintain, and improve our business.
SMS / Text Messaging Terms
By providing your mobile phone number and opting in, you consent to receive text messages from Smile Aesthetics Pro, including appointment scheduling, confirmations and reminders, consultation follow-ups, and occasional offers.
- Message frequency varies based on your activity and appointments.
- Message and data rates may apply.
- Reply STOP at any time to opt out of text messages. Reply HELP for assistance, or contact us using the details below.
- Carriers are not liable for delayed or undelivered messages.
Your mobile opt-in and phone number are never sold, rented, or shared with third parties or affiliates for their marketing purposes. Text-messaging originator opt-in data and consent are not shared with any third parties except as needed to deliver the messaging service (for example, our messaging platform provider).
How We Share Information
We do not sell your personal information. We share information only: (a) with service providers who help us operate (such as our CRM and messaging platform), under confidentiality obligations; (b) with the independent licensed providers you choose to book a consultation with, so they can serve you; and (c) where required by law. As stated above, SMS consent and mobile numbers are never shared for third-party marketing.
Data Security & Retention
We use reasonable administrative, technical, and physical safeguards to protect your information, and retain it only as long as needed for the purposes described here or as required by law.
Your Choices
You may opt out of text messages by replying STOP, unsubscribe from emails using the link in any email, and request access to or deletion of your information by contacting us below.
Contact Us
Smile Aesthetics Pro (IMDS LLC)
3245 Peachtree Parkway, Suite D223, Suwanee, GA 30024
Email: support@frendsco.com
Changes to This Policy
We may update this Policy from time to time. The effective date above reflects the latest revision.